In this episode of Click With Rona, Rona sits down with Kristen James to talk about building a thriving retail business in the middle of uncertainty—and how one small pop-up during COVID unexpectedly changed everything.
Kristen shares how she went from selling vintage furniture and curated home pieces out of a temporary setup to opening an 8,000 square foot storefront with a loyal customer base and a business built almost entirely through authenticity and word-of-mouth.
They dive into entrepreneurship, trusting your instincts, growing without outside funding, balancing family life, and why staying genuine online matters more than ever.
This conversation is full of relatable business lessons, honest moments, and inspiration for anyone building something from the ground up.
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#ClickWithRona #Entrepreneurship #SmallBusiness #WomenInBusiness #InteriorDesign
0:00 – Intro & Meeting Kristen James
2:57 – From a COVID Pop-Up to an 8,000 Sq Ft Store
5:42 – Starting With Vintage Furniture & Side Hustles
9:55 – “There Was No Plan”
11:33 – Building a Business Through Authenticity
14:42 – Why Social Media Worked Naturally
18:06 – Family, Business & Finding Balance
22:14 – Learning What Customers Actually Want
28:08 – Why She Never Took Out a Business Loan
32:41 – The Reality of Running a Retail Store
36:55 – Trusting Yourself as an Entrepreneur
41:12 – Advice for Anyone Starting a Business